Frequently Asked Questions
Everything you need to know about your beauty journey with FridayCharm.
Are your beauty products authentic?
Absolutely. Every product sold on FridayCharm is 100% authentic and sourced directly from the brands or authorized distributors.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your glow-up essentials sooner.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging to ensure hygiene standards are maintained.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my order?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress.